|
The Plum Group, Inc. (DBA Plum Voice) is a company that provides interactive voice response platforms, systems and hosting services to developers and companies to automate call center and business processes over the phone. Products and services include: *The Plum VoiceXML Platform *Plum IVR Hosting Suite *Plum Survey *Plum IVR Server *Plum Professional Services *QuickFuse Plum is headquartered in New York City with offices in Boston, Denver and London. ==History== Plum Voice, founded in 2000 as The Plum Group, Inc., was incorporated to create technologies for personalized audio communication. By 2001, Plum had commercialized the open-standard Plum VoiceXML IVR platform which facilitated the creation of dynamic telecom applications. Since then Plum has continually refined this product with supplemental tools and applications, while remaining a certified supporter of the open-standard VoiceXML 2.0 specification. *2001 - Commercial launch of Plum VoiceXML IVR platform for customer-premises deployment *2002 - Launch of Plum Voice Hosting Centers for 24x7x365 managed IVR hosting *2004 - Plum Voice application suite receives a "Product of the Year" award from Customer Interactions magazine *2008 - Plum Survey builder launched, a do-it-yourself IVR survey tool. *2010 - Plum launched QuickFuse, a web-based rapid development platform used to create voice applications. 抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Plum Voice」の詳細全文を読む スポンサード リンク
|