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Plum Voice
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Plum Voice : ウィキペディア英語版
Plum Voice

The Plum Group, Inc. (DBA Plum Voice) is a company that provides interactive voice response platforms, systems and hosting services to developers and companies to automate call center and business processes over the phone.
Products and services include:
*The Plum VoiceXML Platform
*Plum IVR Hosting Suite
*Plum Survey
*Plum IVR Server
*Plum Professional Services
*QuickFuse
Plum is headquartered in New York City with offices in Boston, Denver and London.
==History==
Plum Voice, founded in 2000 as The Plum Group, Inc., was incorporated to
create technologies for personalized audio communication. By 2001, Plum had
commercialized the open-standard Plum VoiceXML IVR platform which
facilitated the creation of dynamic telecom applications. Since then Plum
has continually refined this product with supplemental tools and
applications, while remaining a certified supporter of the open-standard
VoiceXML 2.0 specification.

*2001 - Commercial launch of Plum VoiceXML IVR platform for customer-premises deployment
*2002 - Launch of Plum Voice Hosting Centers for 24x7x365 managed IVR hosting
*2004 - Plum Voice application suite receives a "Product of the Year" award from Customer Interactions magazine
*2008 - Plum Survey builder launched, a do-it-yourself IVR survey tool.
*2010 - Plum launched QuickFuse, a web-based rapid development platform used to create voice applications.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
ウィキペディアで「Plum Voice」の詳細全文を読む



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